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How prk98 Handles Your Personal Information

Your account data belongs to you, and we want you to know exactly how we collect, use and protect it. This policy covers everything from how your JazzCash or Easypaisa payment details are processed to how you can request changes to your stored information.

Account Data ProtectionPayment PrivacyYour Right to AccessData Retention PolicyContact Our Privacy Team
prk98 How prk98 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply security measures at every point where your data moves — from the moment you enter your details on registration through to each deposit confirmation from your mobile wallet. Here is how the key areas work in practice.

Account Security and Verification

Your account is protected with password hashing and OTP verification on login. We do not store your raw payment PIN or wallet credentials — only the transaction reference returned by JazzCash, Easypaisa, or Raast after a transfer is confirmed.

Cookie and Session Data

Session cookies keep you logged in across pages on mobile and desktop. Analytics cookies help us understand which account features are used most. You can opt out of non-essential cookies through the cookie preference panel in your account.

Data Retention and Deletion

We keep your account data for as long as your account is active and for the period required under applicable Pakistan regulations. Once that period passes, data is deleted or anonymised.

Requesting Changes to Your Data

You have the right to access a copy of the personal data we hold, correct inaccurate details, or ask us to delete your account entirely. Submit your request through live chat or email with your account username for identity verification.

PRIVACY CONTACT

Reach Our Privacy Team

If you want to review, correct, or remove your personal data, our privacy team handles these requests directly. Send your request through any of the channels below with your registered account details so we can verify your identity before making changes.

Email Privacy Request Send a written request to our privacy address with your account username and the specific data you want to access, correct, or delete. We aim to respond within a reasonable timeframe.
Live Chat Support Open the chat window from your account dashboard and select the privacy or account query option. Our support team can log your request and escalate it to the privacy team directly.
Account Settings Path Some data preferences, including marketing communications and cookie consent, can be updated directly inside your account settings without contacting support.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on prk98. If your question is not covered here, reach out through live chat or email.

We collect your name, email address, phone number, and the payment method details you use — such as your JazzCash or Easypaisa account reference — to verify your identity and process transactions.

We do not sell your data. We may share it with payment processors like JazzCash, Easypaisa, and Raast to complete transactions, and with regulatory bodies where Pakistan law requires disclosure.

Send a data access request to our privacy team via email or live chat with your registered account username. We will verify your identity and provide the relevant records within a reasonable period.

Yes. Submit a deletion request through live chat or email. We will remove your data after completing any retention period required under applicable local regulations in Pakistan.

We store only the transaction reference number returned after a transfer is confirmed. Your wallet PIN and full account credentials are never stored on our servers — they stay within the respective payment provider's system.

Inactive accounts are retained for the period required under local law, then deleted or anonymised. You can also request early deletion by contacting our privacy team directly through live chat or email.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.